EIA Newsletter – March 2023

Spring is finally here! We hope you all have had a fun and safe first quarter of the year! Read on to find out the safest vehicles for your teen, our Commercial Spotlight of the month, and how you can help CISSA by purchasing Fiesta medals.

The Best Vehicles for Your Teen

The IIHS and Consumer Reports team up every year to put together a list of safe vehicles for teen drivers. Whether you are looking for a new or used vehicle, this list will help you compare safety, affordability, and reliability. You can find the link here: https://www.iihs.org/ratings/safe-vehicles-for-teens

Safeco also has a useful “Parent Teen Contract” that you can download HERE. This is helpful when parents are looking for advice about how to set expectations with young drivers. Print this contract, go over it together, and make a copy for your teen to keep!

We care about the safety of you and your family and hope you find both of these useful when the time comes for your teen to start driving.

March Commercial Spotlight – GarageExperts of SA

Whether you’re looking to extend the life of your concrete floor or reclaim your space from clutter, GarageExperts® of San Antonio is ready to transform your garage with our proprietary Garage FX® epoxy and polyaspartic flooring systems, custom-made cabinets, and organizational solutions. Our business is locally owned and operated, while backed by the nationally respected GarageExperts® brand with over a decade of experience. Our team offers professional solutions designed for your garage that are backed by our lifetime warranty.*

Get your FREE estimate and learn more about Garage Experts by visiting their website.

*Information taken from their website

Communities in Schools San Antonio (CISSA)

Communities In Schools San Antonio (CISSA) are selling Fiesta Medals to support their mission to break down barriers so that every student can access the resources and opportunities that unlock their fullest potential! Visit cissa.org/donate to purchase a Fiesta medal or make a tax-deductible donation to CISSA today!

Thank you for trusting Ellis Insurance Agency! We love our clients.

EIA Newsletter – February 2023

Can you believe we are almost through February? We hope you all had a wonderful month. Read on to learn about how your roof’s age can affect your insurance, winter storm conditions in Texas, meet our Data Support team, learn about ChildSafe’s Cardboard Kids, and our newest Commercial Spotlight (they’re our neighbors)!

How Roof Age Affects Insurance

Your roof is the first line of defense between your home and environmental hazards such as hail, wind and more. It can also very pricey to repair or replace. Because of this, your roof is an important factor in determining your homeowner insurance rate. Here are some roof factors that can affect your insurance:

Roof’s Age:

Newer roof = lower rate. Older roof = more susceptible to damage, thus making it riskier to insure. Most insurance companies favor roofs that are 15 years or newer but, depending on material, older roofs may be eligible for homeowners insurance coverage at replacement cost. Talk to your agent. Your policy may be written on an actual cash value instead of replacement cost or your policy may be written with coverage for the roof excluded.

Roof’s Shape:

The shape of your roof may or may not have have an impact on your insurance, depending on your insurance carrier’s needs for their rating. Certain roof shapes can withstand weather better. The 3 main roof shapes are:

  • Hip Roof. This angles down on all four sides, making insurance providers happy as the likelihood for damage is less.
  • Gable Roof. This has two slopes on each side, but the roof line at the front and back of the house stop at a point. While they don’t typically hold water and debris, they are susceptible to wind damage.
  • Flat Roof. No slope at all. A flat roof may pool water, which can cause damage to the roof in the long run. 

Roof’s Material:

The material of the roof can play a part in determining its insurability because some materials are more durable (and more expensive to repair or replace) than others. Common roof materials: 

  • Wood
    Wood roofs are hard to insure because they are not fireproof unless a fire retardant has been applied. Wood shingles are typically least favored by insurance companies. 
  • Metal
    A metal roof is the most durable and fire resistant of the roof types, making this a fan-favorite with most insurance providers. 
  • Asphalt
    Affordable, durable against most elements, and long-lasting, the asphalt roof is the most used roof material. A con to this popular roofing material is they may decay easier than metal or slate. 
  • Slate or Tile
    Similar to metal, slate or tile roofs are low maintenance and usually hold strong against rotting, insects, debris, and fire. However, unlike a metal roof, slate and tile may be more prone to cracking.

Can you use home insurance for your roof?

If you’re hoping to use your homeowners insurance to get a new roof, you need to know how the coverage works. Your homeowners policy will detail the coverage you have for your roof, but typically a homeowners policy will cover repairing or replacing a roof only if the damage was done by a covered peril (ex. fire, hail, windstorm, etc.). If your roof is old and it’s time to get a new one, it’s your responsibility to handle. Your home insurance will not cover it. Additionally, it is your duty as a homeowner to take care of the roof and replace any decaying or damaged shingles. 

Winter Storm Conditions in Texas

It is best to avoid being on the roads and to stay indoors during a winter storm.  Here are some quick safety precautions and tips to take into consideration:

If you have to drive, tread carefully…

·     Elevated surfaces, such as bridges and overpasses, will likely be the first to become slick and hazardous as temperatures hover around or below freezing.

·     Keep gas in the tank at least half full to prevent gas line freeze.

·     As outside temperature drops, so does tire inflation pressure. Make sure you have the right tire pressure based on the owner’s manual before driving in cold weather.

·     Be sure you have a good spare tire and emergency tire repair equipment in the car.

·     Make certain your wipers are working and there is sufficient wiper fluid.

·     Have on hand: ice scraper, shovel, jumper cables, sand/kitty litter, flashlight, batteries, warning devices, blankets, cell phone, and charger.

While at home, precaution prevails…

·     For your furnace, inspect your air filter to ensure it is clean.

·     If using a portable heater, ensure that the cord and plug are not worn or damaged before turning it on. Also, make sure the heater is shut off before leaving the house or going to bed.

·     During very cold weather, letting a faucet trickle can reduce the pressure on the pipes that can build up between the faucet and any blockage from ice.

·     Opening cabinet doors lets warm air reach water lines under faucets.

·     Warm frozen pipes with a hair dryer. Move slowly and evenly, without aiming the nozzle over one spot.

·     Run faucets and flush toilets a couple of times overnight to move standing water in both inbound and outbound pipes.

We’d like to thank Kemper Personal Insurance for these great tips!

Meet Maxx and Matthew!

Maxx and Matthew are our awesome Data Support team! Maxx focuses on Commercial Lines while Matthew helps with data entry for our personal lines accounts. We have thoroughly enjoyed having them join our team as well as the amazing support they bring the team at EIA! Learn more about them by visiting our Meet Our Team page!

ChildSafe Cardboard Kids Campaign

ChildSafe’s Cardboard Kids Campaign aims to raise awareness of child abuse and neglect. Every year, ChildSafe distributes thousands of cardboard kids for our children and families to decorate. Each cardboard kid represents one of the thousands of children that are abused and/or neglected every year. On April 6th, “Reveal Day”, ChildSafe encourages everyone to “reveal” their Cardboard Kid creations! Cardboard kids are also a sign for those who need help and need someone safe to talk to. We have supported ChildSafe and this cause for several years as ChildSafe is the only child advocacy center in Bexar County. This campaigns starts a conversation that everyone should be a part of. Find out where you can pick up your own Cardboard Kids starting in March by clicking HERE.

Check out some of our creations from years past!

February Commercial Spotlight

This month we featured our very own neighbors, Eurasian Auto Repair of San Antonio. Eurasian specializes in European, Asian, and other domestic vehicles. They offer services from auto repair, auto maintenance, tires, and more! With two locations across San Antonio, they are sure to meet your car needs. Be sure to check out their website for weekly and monthly discounts as they know luxury brand cars can get expensive. Check out our friends, neighbors, and commercial clients HERE!

As always, thank you for trusting Ellis Insurance Agency with all your insurance needs. We look forward to Spring ahead!

EIA Newsletter – January 2023

Happy New Year!

We are excited to embark on a new year with new faces and new goals! Ellis Insurance Agency continues to offer the best customer experience and always look forward to hearing from you. We are so honored to work with each and every one of you and are grateful for the kind words you shared about your experiences with us in 2022!

What to expect with Auto Rates in 2023 and things you can do to save!

We all know that inflation rates are the highest in decades. While inflation is expected to decline from 2022 to 2023, inflation rates are projected to remain elevated relative to historical averages.  Texas has also seen a huge increase in severe auto accidents over the past few years.  Compared to 2019, the number of deaths in 2021 and 2022 due to auto accidents have increased by 22.76%.  In 2021, the economic loss of all motor vehicle crashes increased by $6.8* million compared to 2020. 

These two areas have greatly impacted our Texas auto rates, but there are things you can do to help save now or save later when a claim comes along.

  • If you have no accidents, consider enrolling in Accident Forgiveness Coverage**, especially if you have youthful drivers that are about to be on or are currently on your policy.  Accident forgiveness is a feature of an auto insurance policy that prevents the surcharge for a at fault accident from being added to your next renewal with your current company. 
  • Consider Telematics!  Telematics allows auto insurers to evaluate their driving patterns and habits, such as speed, travel distance, harsh braking and driving, and seat belt usage. This data helps them more accurately estimate your liability to the insurance company so that they can offer more personalized rates and discounts based on your actual use.  Typically, you get a discount just for enrolling with an opportunity to get bigger discounts at your renewal or after the trial period has ended.  Many of these programs are App-based, very intuitive, and will update you daily with tips to improve your score.  This is a great option for a young driver on your policy that you want to keep an eye on and coach healthy driving habits.
  • If you owe money on your car (either a loan or a lease), consider loan/lease coverage, especially since the cost to repair/replace vehicles has increased.  Simply put, loan/lease gap coverage is insurance that helps you pay off your loan or lease if your car is totaled and you owe more than it’s worth. If you decide on this coverage, it’ll pay on up to 20% (maybe more depending on your insurance company) more than your car’s actual cash value at time of loss to help you take care of your loan or lease.
  • Re-shop your auto insurance at every renewal.  At Ellis Insurance Agency, we have dozens of auto insurance companies that we work with to find you the best coverages for the best rates. We typically do this on a pro-active basis, but if your renewal is coming up and you need our help to re-market your insurance portfolio, let us know and we will help!

* Economic Loss figures are estimated using the National Safety Council’s (NSC) Average Economic Cost on a per death basis figure for the year identified. Figures are rounded to the nearest hundred million. 2021 figures are based on 2020 cost.

** At fault accidents are still reported to the CLUE (Comprehensive Loss and Underwriting Exchange) and other insurance companies could still rate the policy with the accident and add a surcharge. Rates may still go up if the client had an accident free discount but loses it since accident forgiveness doesn’t prevent this.

Goodbye Personal… Hello Commercial!

We are excited to announce that Jazmin Olivarez has been promoted from Personal Lines to Commercial Accounts Executive in our Business Insurance Department! She has spent all of January training and looks forward to working with Cindy and Amy to bring our Business Insurance clients the best service. Congratulations, Jazmin!

Be sure to check out Jazmin’s own business, Estilo Jazzy, a women’s and children’s boutique. You can find her on Instagram and Facebook, too!

Welcome, Marisol!

We are excited to announce our newest EIA employee, Marisol! She comes on as a Client Service and Sales Consultant for Personal Lines. You can find out more about Marisol and all our employees by visiting our Meet Our Team page!

January Commercial Spotlight

In 2022, we started featuring 2 of our commercial businesses a month. We value these partnerships and love that they trust EIA with their commercial insurance needs.

This month we featured Fast Wellness – Soft Tissue Center. Fast Wellness offers soft tissue pain therapy. Located here in San Antonio, their therapists are trained to have great communication, patience, and tenacity. They work with your sensitivity level to keep your sessions as pain-free as possible. Be sure to check out all they have to offer!

Our second spotlight this month is Maui Maui Kids Play Island! Maui Maui, located off Stone Oak Parkway, offers everything from birthday Parties to private events for the young (or young at heart)! Be sure to check them out. PS. If you’re a parent, sign up for their emails to find out when they host Parent’s Night Out!

Be sure to visit our Local Partner‘s page to see the different kinds of businesses we trust and insure!

Thank you for trusting Ellis Insurance Agency! We love our clients!

Germania’s Roadside Assistance v. Towing & Labor Service

Germania’s Roadside Assistance and the Towing & Labor Service are two separate coverages under personal auto policies. Below you will find what the difference is between Roadside Assistance and Towing & Labor.

Germania’s Roadside Assistance provides coverage for all of the insured drivers on the policy in any vehicle listed* on the policy. *This excludes motorhomes, trailers, and RV’s

Here is a breakdown of everything included in Germania’s Roadside Assistance:

To confirm you have one or both of these services, please email or call your agent. We are happy to help clarify what coverage you have and what works best for you.

You can also learn more by visiting Germania’s blog page by clicking HERE.

SafeCo Insurance – Wildfire Response Benefit

SafeCo’s new Wildfire Response Benefit comes with no additional costs. Read on to learn more about this (free) benefit and what it means for you.

Enrollment

Enrollment is completely free. It does not expire unless the customer requests or the policy is cancelled. There is absolutely no impact to your premium (no charge or discount) for this program.

All homeowner and Landlord Protection® policyholders within the designated wildfire states will receive a letter and opt-out form. There is currently no electronic opt in/out form. If you did not receive a form in the mail, please click HERE to download or feel free to contact Ellis Insurance Agency if you have any further questions.

Benefit and Partnership

Chloeta maintains a map of policies-in-force within the benefit footprint and monitors the area to determine wildfire proximity and threat level. The vendor makes operational decisions on which eligible properties are serviced and the types of services provided during a wild land fire response. Once safe access is secured, mitigation vendor services may include:

  • Removing pine needles and leaves from gutters
  • Removing flammable vegetation and items from around your home
  • Deploying a temporary sprinkler system to protect your home
  • Updating you regarding the status of your property and actions being taken to protect it
  • Applying a water-based gel* or firefighting foam to your home
  • Returning any combustible items moved and washing any fire gel or firefighting foam away after the wildfire event

*What is a protective gel barrier? “It’s an industry-leading, fire-preventing, and heat-absorbing fire-retardant gel that personnel may use to help protect your home and property. The gel particles adhere directly to a house or structure and quickly extinguish any flames or burning materials that come into contact with the gel. It creates a gelled water barrier that effectively helps protect a home or structure for several hours and may prevent internal combustion. It can be rehydrated to extend effectiveness, as needed. The gel is used as a last resort when fighting a fire. It is proven to be effective as it adheres to smooth surfaces such as glass.”

Questions?

To learn more about the partnership, benefits, vendors, and/or policy, you can reach out to SafeCo’s Customer Service or visit https://www.safeco.com/products/homeowners-insurance/wildfire

Don’t forget that you can always reach out to Ellis Insurance Agency for ANY questions about your policy and/or benefits.

Hurricane Season

Hurricane season is June 1st through November 30th. NOAA forecasters are predicting a 65% above-normal hurricane season this year. Learn more about hurricane preparedness and what to do in the event of a flood/natural disaster.

Hurricane Preparedness

A hurricane can be a devastating force of nature whether you live inland or on a coast. Being prepared can potentially help save you, your family, and your home from permanent damage. Read on to see what steps you can take to prepare for this hurricane season.

Evaluate Your Risk

Living on the coast is a higher probability to being hit by a hurricane, but inland residents are also at risk. Heavy rains, winds, and storm surges can cause wind damage and flooding. Once you evaluate your location and review historical hurricane information, you can decide whats best for you to prepare.

Preparing Your Family

You and your family’s safety is essential. Follow this guide to ensure you have a plan in place in the event of a hurricane

  • Develop an evacuation plan.
  • Prepare for power outages. Flashlights, electric lanterns, and gas-powered generators are a great place to start.
  • Build an emergency kit. Click here to find a list of basic emergency supplies to have on hand.
  • Be sure to secure important documents in a fire/water proof safe.

Preparing Your Home

While preparing your family and their safety is most important, it is good to start preparing your house before hurricane season starts. Here are some tips for preparing the exterior of your home.

  • Check window and door seals. It’s important that these are in good condition to prevent water damage inside your home.
  • Install storm shutters (if you’re in a high-risk area) or have boards available to put over your windows.
  • Trim tree branches around your roof. High winds can cause trees and branches to damage your home.
  • Clean your gutters to help water flow and prevent roof damage.
  • Make sure you garage door(s) are secure.
  • Have sandbags available to divert water from your home if you are in a high-risk area.

Now that your home and your family are prepared, be sure to check with your insurance agent to review your home policy. Most homeowners insurance will cover wind damage, but not flood damage as flood insurance is a separate policy. Be sure to ask what the best steps will be in the event that you need to file a claim after a hurricane. You can track current hurricanes and tropical storms by visiting the NOAA tracking site. Stay prepared and safe!

Winter Freeze Safety Tips

Are you ready for the big chill? Please follow these guidelines to ensure you keep your family, your home, and your animals safe!

Here are some DO’s and DONT’s to help keep you safe this winter:

DO:

  • Make sure you have enough food, water, and prescription medication to last 3-4 days.
  • Bring all outdoor pets inside.
  • Use cat litter or salt for icy driveways if you must leave.
  • Remove debris from your gutters to prevent stagnant water that could freeze.
  • Have battery powered flashlights available.
  • Wear a tightly woven, preferably wind-resistant coat or jacket; inner layers of light, warm clothing; mittens; hats; scarves; and waterproof boots.
  • Bring potted plants inside or clump together; cover outdoor plants.

DON’T:

  • Don’t use an oven or stove to heat your home.
  • Don’t leave pets outside.
  • Don’t overexert yourself – stay hydrated if you are working outside.
  • Don’t place a space heater on top of furniture.

We all hope you stay safe and find these winter safety tips helpful!

How Escrow Works With Homeowners Insurance

What is Escrow?

Escrow is money, property or a written document delivered or held by a third party pending the fulfillment of an agreement. Banks and lenders use escrow accounts to make sure borrowers have homeowners insurance and the means to pay for it.

How does it work with my insurance?

Your bank or lender creates the escrow account at the time that you sign your mortgage agreement and manages the account thereafter.

You pay a lump sum each month to the escrow account and your mortgage lender puts the money toward your mortgage payment and pays your insurance premiums directly to your insurer. The components of this payment are mortgage principal, interest, property taxes and insurance.

The data to determine your total payment usually comes from the tax authority in your state, your homeowners insurance company and the bank itself through the mortgage it provides. This way, the banks and lenders know the premium is paid and that the home is insured. Since rates change, at the end of the year, if you paid too much toward any amount owed, your bank or lender will refund your money.*

If you have any questions about following this video, please reach out to us at 210.979.9000 or www.ellisinsure.com

*information derived from valuepenguin.com

What is the current state of the San Antonio Real Estate market?

If you’re here, then you know that the San Antonio Real Estate market has been crazy!

We were curious ourselves, so we asked our friend, business partner, and client, Tadd Chapman, to provide some analytics on the current Real Estate market in San Antonio. Please watch the 2-minute video below for some updates and the latest statistics below:

Keep in mind that increasing home market values, often times DOES NOT equal the rebuild value of the home. For more on that, please contact us at EIA. We’ll be happy to educate you on the difference between the market value and rebuild value… and how that could impact your homeowners insurance.

If you would like to reach out to Tadd directly, here is his information below:

Momentum Group I Keller Williams Heritage
o: 210-920-0447 I c: 210-823-5568
7701 Broadway, Ste 104 I San Antonio, TX 78209
Tadd@MomentumGrouptx.com I www.MomentumGrouptx.com

Thank you, Tadd, for this incredible information!

EIA Insider: Playing Catch-Up

We wanted to take this moment to catch you up on what’s been happening around EIA since we launched our new website. We want to make sure you’ve checked out the Client Center and our new Live Chat feature. We have a couple of new team members, so be sure to introduce yourself by checking out their bios. We are wrapping up our latest community fundraiser for CISSA’s Stuff the Bus and are blown away by your support. Keep reading on for more!

New Website

How are you enjoying the new website? Have you checked it out yet? We are very excited about the Client Center. You can view your insurance policies, print your insurance ID cards, update your information, and download documents. If you haven’t checked it out yet, please click HERE to login and find all of your information.

We just launched our Live Chat feature that will be available for a few hours a day every week. When the chat is offline, you can still submit your question(s) for a quick response! You can find that feature located on the bottom right corner of our website on every page.

New Faces

We are happy to welcome Michael McGruder and Pam Guillen to the EIA Family. Please take a moment to get to know them by clicking on their picture.

Stuff the Bus

Thank you to everyone who helped support our Stuff the Bus Fundraiser. We exceeded our goal by over $250! There is still time to donate. The fundraiser closes on August 31, 2021. CISSA’s goal was to raise $225,000 this year and we are so happy to help that happen. Click on the image below to still donate today!

Referral Winners – May/June

Don’t forget: For every referral you send to us, your name is entered in to win a $100 Amazon Gift Card for that month! You can catch up on our last 2 winners below! Thank you for trusting Ellis Insurance Agency – We love our clients! Stay tuned for July’s winner!

May Referral Winner!
June Referral Winner!

Labor Day Hours

We will be closed on Monday, September 6th in observance of Labor Day. We will reopen on Tuesday, September 7th at 9 a.m. We hope you all have a wonderful weekend!

Thank you for choosing Ellis Insurance Agency – We love our clients!