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Team EIA: Your dedicated insurance consultants

Our team of insurance experts will take the time to understand the unique risks in your life to ensure you have the best possible protection plan in place. We proactively evaluate each aspect of your policy to avoid any potential gaps. Our goal is to alleviate your worries as much as possible so you can focus on the situation at hand. When it comes to your protection, we don’t take chances.

If the unexpected occurs, we strive to give you piece-of-mind. Rest assured, we will be there for your major life changes and every moment in between.

Our Team

Ellis

Jerry Ellis

Founder & President

Since I opened the EIA doors in 1980, I have been committed to protecting our insureds' most important assets through the development of customized insurance programs. My goal is to provide personalized attention to every client to ensure you receive a protection plan that fits their unique needs and lifestyle.

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Gamel

Lee Gamel

Vice President

I have nearly 20 years of experience in the Sales and Customer Service industries. My previous role, before joining EIA, was at LegalZoom.com, where I was responsible for building the Austin-based sales call center from 0 employees to over 200. I am so happy to be a part of our family business and am honored to serve our wonderful clients.

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Ellis-Thompson

Nicole Ellis-Thompson

Vice President

I began my insurance career in 1994 working alongside my father (Jerry) during my junior year of high school. I take great pride in the establishment that my Dad has worked so hard to build over the past 38 years.

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Ellis

Neal Ellis

Agent

I joined EIA in 2006 after graduating from UTSA. I originally planned to play pro soccer but decided to learn the family business alongside my father Jerry and sister Nicole. My favorite aspect of working in the insurance industry is the opportunity to make a positive difference in the lives of our clients.

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Johnson

Kevin Johnson

Agent

I have been with Ellis Insurance Agency since 2000 and specialize in all types of Commercial Insurance products. I received my Commercial Lines Coverage Specialist designation from The National Underwriters Company and The Hartford School of Insurance in 2007. Prior to joining EIA, I worked as a general contractor for many years and became very experienced with the special needs businesses require.

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Jacks

Cindy Jacks

Commercial Lines Account Manager

I am originally from Indiana, but have considered Texas my home since I moved here in 1998. I am nationally licensed and have over 20 years of insurance experience including several years of service with one of the largest global insurance brokerage and risk management firms in the industry. I pride myself in helping clients understand their commercial lines coverages and advising them on ways to protect their business.

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Hurst

Amy Hurst

Commercial Account Manager

I have nearly 15 years experience in Insurance Account Management, Client Services and Production.

I pride myself on the ability to build real relationships with my clients and they trust me. I am an innate protector so making sure my insureds are covered adequately comes second nature for me.

In my spare time I’m all about spending time with my immediate and extended family, nurturing my real estate clients, and enjoying a nice glass of red and or white :-)

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White

Becky White

Client Service and Sales Consultant

I am originally from Kentucky but consider San Antonio my home. I have been working in insurance since 1987 and have worked in several different agencies since 1996. I am an excellent communicator and skilled at building personal relationships with clients through one-on-one consulting.

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Olivarez

Jazmin Olivarez

Client Service and Sales Consultant

I graduated from Blessed Hope Academy and previously worked at Cornerstone Church for 5 years as a lead teacher in the child care department. I was born in El Paso, TX and moved to San Antonio at the age of 9.

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Cavazos

Melissa Cavazos

Client Service and Sales Consultant

I started at Ellis Insurance Agency in 2003 and have nearly 10 years in the insurance industry. I recently rejoined the team after 4 years of working at my church. I'm so excited to be back as the newest Personal Lines Account Manager.

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Colburn

Sheila Colburn

Client Service and Sales Consultant

I began with EIA on April 8th of 2019. I am excited to work with such an amazing group of professionals. I have 12 years of insurance and customer service experience.

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York

Melanie York

Client Service and Sales Consultant

I have been active in the insurance industry for the last 6 years, but my passion for helping others has been lifelong.  Prior to working in insurance I was in the medical field, so service to others has always been one of top beliefs.

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Campbell

Jennifer Campbell

Client Service and Sales Consultant

I just recently joined the Ellis team and have been overwhelmed with the welcoming I have received. I have 8 years of experience with personal lines insurance and over 15 years of experience in customers service.

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Postel

Mary Postel

Client Service and Sales Consultant

Although originally from San Antonio, I lived in Colorado for 13 years. My 2 sons decided to move to San Antonio to attend college so I decided to move back as all of my siblings and their families live in San Antonio.  My experience in the Personal Lines insurance industry has been almost 25 years and have enjoyed working in several roles as an underwriter, member service specialist, and claims adjuster.

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Frady

Emma Frady

Billing Specialist

I went to Texas State University to study environmental studies, but after 3 years of school and changing my major I decided I wanted to pause school and just work and explore other opportunities.

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Van Dyke

Lori Van Dyke

Receptionist

I joined EIA in March of 2016. I love working for a family-owned business and enjoy getting to know our clients. I am a San Antonio native and part of several local organizations. I am an active member of the San Antonio Stock Show and Rodeo and the San Antonio Parrot Head Club.

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Ellis

Ashley Ellis

Marketing Director

I graduated from Texas State University with a degree in Fashion Merchandising and minor in Business. I worked at lululemon athletica managing a team of 20+ people and helped lead their grassroots marketing for 6 years.

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